Assistant Manager(08813) - 558 Caratoke Hwy.

Domino's Franchise•Moyock, NC

12h

About The Position

The Assistant Manager is responsible for the operational results of assigned Domino’s Pizza stores. The role ensures food, labor, and service goals are met; stores meet or exceed minimum TIPS and Domino’s Pizza standards; and each store operates at a minimum four-star level. The Assistant Manager oversees staffing and team-member training, implementation of new products and ideas, equipment maintenance, store budgets, inventory checks, safety and security procedures, and accurate, timely store-level reporting and paperwork. The role also includes reviewing P&L with a direct supervisor each month and maintaining accountability records. The position requires a minimum 50-hour work week, one day off, and one on-call day. The Assistant Manager must ensure customer-service and product procedures are followed, including accurate order repetition and confirmation of customer names and addresses. Store operations also include preparing and delivering school lunches to the required standards.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Knowledge of product and operational standards.
Ability to ensure food, labor, and service goals are achieved.
Ability to oversee staffing, training, store operations, and paperwork.
Ability to follow and enforce customer-service, food-preparation, delivery, safety, and security procedures.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and run at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores and ensure equipment is available, working, and used correctly.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notifying the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Ensure product and operational standards are known and followed.
Ensure safety and security procedures are followed.
Maintain store budgets.
Ensure school lunches are prepared and delivered according to required standards.
Provide accurate, detailed accountability and ensure a paper trail exists.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Ensure orders are repeated for accuracy and customer names and addresses are confirmed.
Ensure customer-service expectations are followed, including polite and courteous assistance to phone and carryout customers and demonstrating the customer WOW steps.
Ensure food preparation and delivery procedures are followed, including handwashing before making products and completion of Safe Delivery CBT by every driver.
Ensure drivers follow cash-handling, vehicle cleanliness, delivery routing, and customer-change procedures.
Ensure workplace image and safety rules are followed, including restrictions on carrying more than $20 or carrying weapons while on the clock.