Assistant Manager - Retail

Love's Travel Stops & Country Stores•The Village, OK

About The Position

The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in providing exceptional customer service, managing processes, and executing strategies to grow sales and meet organizational goals. It includes hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager helps the General Manager execute tasks, maintain schedule and cash integrity, and complete reporting, while contributing to talent acquisition and business performance.

Requirements

  • At least 1 year of management experience in retail, a travel stop or c-store, big box, grocery, or department store.
  • At least 1 year managing operations with annual sales volume of $2 million or more.
  • At least 1 year affecting and interpreting budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Valid driver's license and ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Strong customer service, rapport-building, sales, organizational, multitasking, attention-to-detail, and teamwork skills.
  • Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Ability to meet the physical demands of the position, including frequent lifting or moving of items over 75 pounds.

Responsibilities

  • Oversee multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen.
  • Help maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and take action to capitalize on opportunities.
  • Collaborate with managers on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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