Assistant Manager

Foot Locker • Burlington, MA

4d

About The Position

The Assistant Manager helps lead the store team in providing exceptional customer service and supports selling, employee management, customer relations, stock, visual merchandising, asset protection, and training. In the Store Manager’s absence, the Assistant Manager assumes all managerial duties. This role contributes to sales, customer experience, merchandising, visual, and operational expectations while fostering a positive and inclusive work environment. This posting is for an existing vacancy. Artificial intelligence is not used to screen, assess, or select applicants.

Requirements

• At least 1 year of demonstrated leadership experience in a customer-facing sales setting.
• Confidence and comfort engaging customers to deliver an elevated experience.
• Enthusiasm for interacting with customers and athletic products, with motivation to achieve results.
• Resourcefulness and versatility in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• Ability to initiate tasks or activities without necessary supervision.
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Coach and motivate the team to drive sales and deliver exceptional customer service.
• Promote high customer satisfaction by learning about the products offered and working with co-workers to provide excellent sales service.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates, and store leadership.
• Learn and share product and trend expertise to address customers’ needs.
• Maintain awareness of product knowledge and current or upcoming products and trends.
• Contribute to a positive and inclusive work environment.
• Assume all managerial duties in the Store Manager’s absence.

Benefits

• Bonus incentives
• Daily pay / weekly pay
• Paid time off
• 30–50% employee discount
• Life, medical, and dental coverage
• Development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed