Assistant Manager (05010) - 7353 University Parkway

Domino's Franchise•Lakewood Ranch, FL
•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the store and its staff during your shift, including cost, inventory, and cash controls and customer relations. You set the example by following company policies and procedures and expecting the same from the crew. The role involves supporting and training team members, helping maintain a fun and productive culture, and contributing to store sales and profitability. The position may offer opportunities to progress to general manager and franchise owner. The work includes operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; cleaning equipment and the facility; and communicating with customers and coworkers in person and by phone. Additional responsibilities include staffing, food management, scheduling, maintaining store standards and cleanliness, marketing, and providing customer service. The job requires frequent standing and hand use, short-distance walking, and repeated reaching and bending. It may involve lifting and carrying deliveries and supplies weighing up to 50 pounds, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder, crouching, or squatting. Work conditions include varying weather during outside tasks, temperatures ranging from 36 degrees in the cooler to 90 degrees or more in some work areas, food odors, cornmeal dust, cramped cooler quarters, and hot surfaces and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • Ability to perform the physical tasks described, including standing, short-distance walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, reaching, bending, and occasional climbing, crouching, or squatting.

Responsibilities

  • Manage everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Support and train team members.
  • Handle staffing, paperwork, cost controls, cash control, food management, and work scheduling.
  • Maintain a perfect store image and adherence to standards, provide great customer service, and contribute to attendance, punctuality, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and move deliveries and supplies, stock shelves, and move trays using dollies.
  • Perform outside tasks such as removing trash.
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