Assistant Manager(04864) - 71 Cumberland Parkway

Domino's Franchise•Mechanicsburg, PA

23h

About The Position

The Assistant Manager is responsible for the success of the store and its staff during their shift. The role supports and develops the team, upholds company policies and procedures, and contributes to sales, customer service, cost control, and store profitability. Assistant Managers may have opportunities to progress to General Manager and franchise ownership. The position includes operating store equipment, preparing products, handling and processing customer orders, managing inventory and paperwork, and maintaining a clean facility. It requires communication with customers and coworkers, accurate order entry and monetary transactions, and the ability to direct activities, work independently or with others, and meet quality standards under stress. Work includes standing and walking, handling deliveries and supplies, stocking shelves, and performing repetitive hand tasks. Conditions may include variable or adverse weather outdoors, temperatures ranging from a 36-degree cooler to 90 degrees or above, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
Must have transportation to and from work.

Responsibilities

Take responsibility for everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
Set an example for the crew and follow all policies and procedures while expecting the same from team members.
Manage staffing, paperwork, food management, schedules, store image, adherence to standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders by phone and in person.
Unload and stock product deliveries and supplies.
Direct activities and make judgments and decisions while meeting quality-control standards.