Assistant Manager

Sonny’s BBQ•Albany, GA

2h•$48,000 - $55,000

About The Position

The Assistant Manager supports the operation of a Sonny’s BBQ restaurant, helping deliver the guest experience expected at each location and maintaining a safe, professional, and engaging workplace. The role assists with hiring, training, developing, scheduling, and evaluating hourly team members; provides guidance and addresses their needs; sets clear shift expectations; and follows up on performance. The Assistant Manager responds to immediate store needs, ensures exceptional guest service, and implements and upholds company operations policies, procedures, and programs. The position reports information to the General Manager through plans of action, AORs, goals, and other updates. Other duties may be assigned. The role requires working at least 45 hours per week and flexibility for a 50-hour workweek. Additional hours may be required during peak seasons or to meet business needs.

Requirements

At least two years of restaurant management experience.
Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of guests or restaurant employees.
Excellent interpersonal skills.
Strong time management skills.
Solid reading, writing, and mathematical skills.
Proficiency using computers, including Microsoft Office programs.
Ability to work at least 45 hours per week and flexibility to work a 50-hour workweek; additional hours may be required during peak seasons or based on business needs.
Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.

Responsibilities

Assist with hiring, training, developing, scheduling, and evaluating hourly team members.
Help maintain a safe, professional, and engaging restaurant atmosphere.
Serve as a resource for hourly team members and address their individual needs and concerns.
Set clear benchmarks and expectations for hourly team members so shifts run smoothly.
Follow up and communicate with hourly team members to ensure their performance meets company expectations.
Respond to immediate store needs.
Ensure guests receive exceptional service and a memorable experience.
Execute and ensure compliance with restaurant operations policies, procedures, and programs.
Report information to the General Manager through plans of action, AORs, goals, and other updates.
Perform other duties as assigned.