Assistant Manager

FOOD GIANT SUPERMARKETS INC•Tupelo, MS

13d

About The Position

The Assistant Store Manager oversees store operations and directly supervises store associates. The role requires knowledge of all aspects of the store and assumes full responsibility for the store when the Store Manager is absent. Duties are generally similar to those of the Store Manager, and the position provides training toward becoming a Store Manager. Responsibilities may include purchasing, budgeting, accounting, personnel work, and other management and supervisory duties. The Assistant Store Manager reports to the Store Manager and supervises department managers, clerks, sales associates, and cashiers. The position is full-time, non-exempt, and has a flexible work schedule. Travel is required as necessary. A high school diploma or GED is required, but no prior experience is necessary. Candidates must have general computer knowledge, including Microsoft Office, access to a phone at all times, and the ability to perform basic math calculations. The role involves frequent standing, walking, sitting, handling, reaching, bending, and lifting or carrying loads up to 100 pounds; lifting over 100 pounds and some other activities are occasional. The work environment is grocery retail. Employment is subject to pre-employment background and drug screening.

Requirements

High school graduate or GED.
No prior experience necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Ability to perform the listed physical activities, including frequent lifting and carrying up to 100 pounds and occasional lifting or carrying over 100 pounds.
Ability to wear required personal protective equipment; back belts are required when lifting and handling heavy products or objects.
Subject to pre-employment background and drug screening.

Responsibilities

Provide professional customer service and respond to customer inquiries and complaints.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Assign employee duties and direct and supervise staff performing sales, inventory, cash-reconciliation, and customer-service work.
Inventory stock, reorder merchandise, keep purchase and sales records, and share responsibility for store inventory control.
Enforce safety, health, security, company, and applicable regulatory requirements.
Inspect products and merchandise for condition, pricing, display, and advertised functionality.
Hire, train, evaluate, promote, discipline, demote, or terminate employees as appropriate, in coordination with the Store Manager.
Perform subordinate work when needed, including cleaning and organizing shelves and displays and selling merchandise.
Establish and implement departmental policies, goals, objectives, and procedures; instruct staff on handling difficult sales.
Formulate merchandise pricing policies, estimate consumer demand, and determine goods to be sold.
Prepare work schedules, maintain employee time records, and observe scheduled shift hours.
Review inventory and sales records and prepare management and budget reports.
Work with company officials on methods to increase sales, expand markets, and promote business.
Plan budgets, authorize payments and merchandise returns, and operate the shift within company guidelines to achieve sales and profit goals.
Assist the Store Manager with employee performance, recruiting, hiring, training, corrective action, policy compliance, productivity, and communication.
Assist the Store Manager in setting sales and profit goals, controlling expenses, maintaining company property, and improving store operations and records.
Help maintain cleanliness, store appearance, customer service, theft prevention, merchandise displays, and awareness of local competition.
Record hours worked, sales, markups, markdowns, spoilage, and store-use merchandise according to company policy.
In the Store Manager's absence, organize and enter daily sales information for the corporate office and prepare or ensure completion of end-of-week and end-of-year reports.
Assist with accurate payroll closeout and promptly advise the Store Manager or supervisor of personnel situations or policy violations affecting store operations.
Maintain employee warning notices and help train new employees on each shift.
Notify the Store Manager or supervisor immediately if the daily bank deposit is not made; maintain a low cash drawer, use the safe as instructed, keep it locked, and complete shift-checkout reports.
Follow vendor check-in procedures and help order and maintain merchandise, prevent out-of-stocks, and build effective displays.
Keep coolers, shelves, and displays stocked and fronted; clean and maintain store equipment; prepare and maintain perishable foods according to company standards.
Clean the parking lot and surrounding grounds, sweep and mop floors, dust shelves, handle trash, and unload stock trucks.
Perform other tasks assigned by the Store Manager or Assistant Manager.