ASSISTANT MANAGER

la Vie en Rose•WRENTHAM, MA

13d•$40,000 - $50,000

About The Position

The Assistant Manager helps ensure the store runs smoothly and that the team provides excellent customer service. With support from the manager, the role includes meeting store goals, maintaining corporate standards, and motivating the team when acting as manager. Responsibilities span sales and profitability, team leadership and human resources, marketing and visual presentation, and store administration. This is a permanent, full-time position.

Requirements

Natural leadership skills and the ability to motivate a team.
Sociable, with strong communication and teamwork skills.
Proactive and conscientious.
Able to set goals and achieve them.
Open to working holidays and longer hours during busy periods, depending on availability.

Responsibilities

Optimize store performance and profitability with the management team.
Train team members to provide strong customer support, use effective sales techniques, and understand product features.
Analyze sales results with the manager and develop solutions to improve them.
Schedule employees based on performance and store traffic, managing payroll cost-effectively.
Communicate sales goals to the team and work toward meeting or exceeding them.
Welcome customers, help them find products, answer questions, and explain product quality, materials, and technical features.
Coordinate tasks with the management team and maintain smooth operations when they are absent.
Mobilize the team and foster a positive work environment that promotes excellence, pride, and belonging.
Communicate the company vision, mission, and brand culture to the team.
Demonstrate leadership and serve as an inspiring role model.
Recruit, prepare, and train employees, and identify candidates for various roles.
Plan work schedules and manage absences and lateness.
Participate in performance evaluations for the store team.
Maintain knowledge of products and their technical features.
Create an attractive and inviting store using planograms.
Monitor market trends and competitor activity.
Build customer loyalty by presenting the brand image and developing customer relationships.
Help plan incoming orders and set up visual displays.
Maintain the appearance and cleanliness of the store and backstore.
Collaborate with mall administration.
Analyze reports to optimize productivity and sales.
Open and close the store.
Manage controllable store expenses efficiently.
Apply head-office policies and procedures.
Perform other duties as needed to support the team.