Assistant Manager (Retail/Storage) FL17

Prime Storage Group•Ensley, FL
•$17 - $19•Onsite

About The Position

Join Prime Storage Group as an Assistant Manager at a self-storage facility. This customer-facing role involves renting storage units, parking spaces, trucks and other products; assisting customers with unit sizing; selling moving merchandise; and providing professional, responsive service. The Assistant Manager also supports facility operations through payment and collections processing, daily bank deposits, property inspections, cleanliness and routine maintenance. The role requires travel and flexibility to work at various locations, including 323 Highway 85 N, Niceville, FL 32578.

Requirements

  • 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
  • High school diploma or GED.
  • Excellent interpersonal and communication skills, in person and over the phone.
  • Ability to work effectively independently and as part of a team.
  • Technical aptitude and ability to learn new applications and point-of-sale systems.
  • Proficiency with Microsoft products such as Outlook.
  • Physical ability to perform routine maintenance duties daily.
  • Ability to lift 50 pounds.
  • Valid driver's license, insurance, and reliable transportation.
  • Availability for travel and flexibility to work at various locations.

Responsibilities

  • Rent out self-storage units, parking spaces, and other related products.
  • Convert telephone and walk-in inquiries into rentals.
  • Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
  • Deliver daily bank deposits accurately and on time.
  • Upsell moving products and assist customers with unit sizing decisions.
  • Greet customers promptly, enthusiastically, and professionally.
  • Explain and sell the features and benefits of the property.
  • Resolve customer issues in a timely and effective manner.
  • Deliver exceptional customer service and contribute to positive customer reviews and feedback in alignment with company customer-experience standards and performance expectations.
  • Ensure company standards for cleanliness and appearance are met.
  • Inspect the property, including performing lock checks.
  • Perform routine maintenance duties, including walking the property to assess areas of need, cleaning bathrooms, the office and hallways, weeding, operating power tools, and changing light bulbs.
  • Perform other duties as assigned.
  • Travel to and work at various locations, including the Niceville, Florida location specified in the posting.

Benefits

  • Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
  • Competitive pay and bonus opportunities.
  • Health, dental, life, vision, short-term disability, and long-term disability insurance.
  • 401(k) program with company matching.
  • Paid time off and paid holidays.
  • Career advancement opportunities.
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