Assistant Manager
About The Position
As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. You support the Store Director and Associate Store Manager in influencing business results and maximizing profitability, while owning a designated division of responsibility such as Visual Merchandising, Operations, HR, or Service & Selling. You help manage store operations, systems, and technology, support recruiting and associate development as needed, and foster a collaborative working environment. You help the team exceed goals and deliver best-in-class customer service, lead fit sessions to strengthen product knowledge, and develop ways to engage the community and build loyalty. You may also step into various sales-floor roles as needed.
Requirements
- 1–2 years of retail management experience with a similar scope.
- Passion for supporting the brand, customers, and teams.
- Stay current with fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy when executing tasks.
- Innovate, champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
- Have scheduling flexibility, including nights, weekends, and holidays.
- Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
- Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Assist with recruiting, training, and development efforts as needed.
- Partner with store leadership to create a collaborative working environment for associates.
- Keep the team on track to exceed goals and provide best-in-class customer service.
- Lead fit sessions to improve associates’ product knowledge and customer connections.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of sales-floor roles as needed.
- Provide immediate feedback and coaching to the sales team to maximize performance.
Benefits
- Competitive base pay and bonus programs.
- Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products.
- Entertainment, travel, fitness, and mobile technology discounts.
- 401(k) plan with company matching donations.
- Medical and prescription coverage.
- Competitive paid time off plan, including paid holidays (full-time).
- Dental, vision, and life insurance (full-time).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
