Assistant Manager

KnitWell Group • Chico, PA

4d

About The Position

The Assistant Manager assists the Store Manager in leading the team, building community connections, and creating a seamless customer experience. The role fosters a welcoming environment for associates and customers and helps create memorable, personalized experiences grounded in a culture of hospitality. The Assistant Manager leads and develops associates, supports store financial goals, contributes to sales-floor leadership and visual presentation, and helps ensure safe, efficient, and compliant store operations.

Requirements

• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.
• Three years of retail management experience preferred.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership of achieving the store's financial goals and motivate the team.
• Assist with hiring, developing, and coaching associates.
• Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Help ensure safe and efficient store operations, including inventory management, daily merchandise replenishment, and inventory execution.
• Ensure compliance with policies, guidelines, and business practices.
• Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed