Full-Time Assistant Manager

Cinemark•Anchorage, AK

7d•$20 - $20

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained across departments to provide support where needed and deliver inspirational training to employees. The role may lead to Senior Assistant Manager and then Theatre Manager or General Manager after completion of the Management Accreditation Program and at least six months of work. The position requires flexible availability, including evenings, weekends, and holidays, and regular, consistent attendance.

Requirements

Must be at least 18 years of age.
Completion of three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handler permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash handling and basic math skills.
Interpersonal skills to communicate verbally and in writing with people of all ages, genders, and personalities; must effectively and regularly converse in and comprehend English.
Ability to work in a team environment and independently, take and follow direction, and respond with a sense of urgency.
Excellent time management, organizational skills, and attention to detail.
Ability to train and lead others and resolve conflict.
Frequent bending, kneeling, and lifting up to 50 lbs.; frequent standing, walking, and reaching around the theatre; ability to stand for extended periods; ability to work in moderate to high noise levels.

Nice To Haves

High School or G.E.D. graduate preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Inspect the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition, and report needed repairs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently.
Report Employee relations issues to the General Manager and follow the Employee Relations Reporting Protocol.
Meet management work ethic and conduct standards.
Identify and sanitize high-contact areas used by employees and guests; use Personal Protective Equipment appropriately and adapt to required cleaning tasks.
Address safety or security issues, such as trip hazards, lighting concerns, or suspicious persons.
Perform other work-related duties as assigned.