Assistant Manager(06680) - 4230 Ella Blvd.

Domino's Franchise•Houston, TX

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew by following all company policies and procedures and ensuring the team does the same. Duties include staffing, paperwork, food management, working to a schedule, maintaining store image and cleanliness, providing customer service, supporting marketing and profitability, and maintaining attendance and punctuality. Transportation to and from work is required. The position includes the general duties and working conditions of store team members, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves standing for most tasks, walking short distances, and occasional office-based paperwork, as well as lifting, carrying, pushing, pulling, climbing, bending, crouching, and continuous reaching and hand use. Team members may work in cramped areas and encounter temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The posting also describes delivery-specific duties and requirements, including delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and stairs. Delivery work involves exposure to varying weather and requires far and night vision for driving.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands described, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling trays on dollies, climbing stairs or ladders, bending, crouching, reaching, and continuous hand use.
For delivery duties described in the posting: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; ability to read maps and locate addresses; and ability to navigate adverse terrain, multi-story buildings, and delivery sites while carrying products.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew by following all policies and procedures and expecting the same from team members.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, cleanliness, and required standards.
Provide great customer service and support store marketing and profitability.
Maintain attendance and punctuality.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.