Assistant General Manager - Miami Blvd

Panera Bread•Durham, NC

About The Position

As an Assistant General Manager at Panera, you will help lead a bakery-cafe and its team, partnering with the General Manager to oversee operations, delight guests, and grow the business. You will take ownership of hiring, training, and team development while helping create a culture of warmth, belonging, growth, and trust. The role involves working in a fast-paced environment with shifting priorities and flexible hours, including nights and weekends.

Requirements

Must be at least 18 years old.
Proven ability to drive positive results through strong business acumen.
Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Availability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

1 or more years of restaurant management experience.
ServSafe certification, or the ability to obtain it.

Responsibilities

Support the General Manager by making key decisions and solving problems.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
Partner with the General Manager to develop managers and subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
Work with the team to ensure guests are delighted by the quality of food, service, and team interactions.
Build relationships that lead to long-term, loyal guests.
Follow operational procedures and execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
Assist the General Manager with managing overall bakery-cafe costs and inventory.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions, taking initiative, working as a team, celebrating success, and seeing the best in others.