Assistant General Manager, Miami

Equinox • Miami, FL

8d

About The Position

The Assistant General Manager helps ensure smooth and efficient operations across all departments so the Equinox club can provide the highest level of customer service. The role trains and supervises the Front Desk, Housekeeping, and Manager on Duty (M.O.D.) managers, and helps the General Manager with delegated projects and responsibilities. The position also manages aspects of inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance, and educates staff on company policies and procedures.

Requirements

• Proven leadership ability in an educational, fitness, or professional setting.
• 3–6 years of management experience in a customer service business.
• Enthusiasm, passion, and knowledge regarding the fitness industry.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue.
• Ability to hire, direct, and train staff.
• Excellent time management and follow-up skills.
• Financial management experience.
• Must have the legal right to work in the United States.

Nice To Haves

• A four-year college degree is strongly preferred.

Responsibilities

• Help ensure smooth and efficient operational procedures across all club departments.
• Train and supervise the Front Desk, Housekeeping, and M.O.D. managers.
• Help the General Manager facilitate delegated projects and responsibilities.
• Manage aspects of inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance.
• Educate staff on proper company policies and procedures.

Benefits

• Complimentary club membership.
• 30–50% discounts on Equinox products and services, including Personal Training, Private Pilates, Spa and Café services, and Shop items.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager