Assistant Manager - Selling Floor - Oakridge Rack

Nordstrom•San Jose, CA

About The Position

The Assistant Manager supports the department manager in leading the selling floor, achieving department volume and productivity goals, and delivering an exceptional customer experience. The role uses directive selling, sets and achieves sales goals, and contributes to a commission-based sales environment. The Assistant Manager recruits, hires, trains, develops, and motivates the team; coaches salespeople in customer service; and leads by example. The role also supports business planning, merchandising and presentation standards, inventory management, shrinkage goals, and building lasting customer relationships through active selling.

Requirements

A track record of successful results, such as strong productivity or personal trade.
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
Ability to set and achieve sales goals.
Experience developing and maintaining productive relationships with department and store managers, divisional retail merchandisers, and other leaders.
Strong organizational and follow-through skills.

Nice To Haves

Ambition to grow as a leader and pursue future opportunities as a Department Manager.
High school diploma or equivalent (preferred).

Responsibilities

Recruit, hire, train, develop, and motivate team members.
Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan.
Teach, coach, and lead by example to ensure salespeople provide outstanding customer service.
Work with the department manager to meet merchandising and presentation standards.
Actively sell on the floor to build lasting customer relationships and a loyal customer following.
Assist the department manager with accurate inventory management and achieving shrinkage goals.
Set and achieve sales goals.