Assistant Manager, Levi's® Outlet Stores, Orlando Marketplace, Orlando Florida

Levi Strauss • Orlando, FL

6d • Onsite

About The Position

The Assistant Manager is an integral member of the Levi’s® Outlet Stores management team, developing the store team and supporting strategies and operational excellence that promote brand equity, customer satisfaction, and financial growth. The Assistant Manager assumes responsibility for the store when the Store Manager and/or Associate Store Manager is absent.

The role partners with the Store Manager to align business strategies, communicate goals, and monitor sales and performance. It supports hiring, training, coaching, performance management, employee relations, merchandising, payroll, cash handling, inventory control, and store procedures. The Assistant Manager also helps create an inclusive, engaging customer experience; addresses consumer concerns; maintains store safety and appearance; and ensures store tasks and opening and closing procedures are completed effectively.

This position is based at the Orlando Marketplace Levi’s® Outlet Store in Orlando, Florida. It is full-time and pays $22.55–$37.55 per hour, depending on experience and qualifications.

Requirements

• At least 3 years of progressive retail leadership experience, with demonstrated skills in supervising, coaching, and training.
• Ability to exercise discretion, professional judgment, tact, and diplomacy.
• Reliable transportation.
• Ability to work a flexible schedule that meets business needs, including evenings, weekends, and holidays.
• Ability to perform essential job functions and lift up to 40 pounds.
• Ability to stand, walk, kneel, squat, crouch, bend, stoop, talk, and hear; occasional reaching with hands and arms, typing, reaching overhead, and climbing ladders may be required.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Partner with the Store Manager to prioritize and budget in alignment with company objectives and values.
• Develop and adapt store business strategies and initiatives with the Store Manager; communicate goals and track store and individual performance against sales and performance targets.
• Lead and participate in training for new and current employees on company culture, product knowledge, service practices, loss prevention, store policies, programs, and other responsibilities.
• Support performance management, including annual reviews, expectation-setting, coaching, engagement, retention, and talent development.
• Manage minor employee relations issues and provide formal performance feedback in partnership with store management.
• Recruit and interview candidates for positions below the Assistant Manager in the hierarchy and provide hiring recommendations.
• Follow Levi’s® Stores policies, procedures, and programs; manage and hold others accountable for operational results, payroll, cash handling, and inventory control.
• Lead the merchandising team in executing visual standards and maintaining product presentation and housekeeping standards.
• Perform and supervise opening and closing procedures, including counting register funds, making bank deposits, opening and closing registers, and securing the facility.
• Adopt and advocate for new technology, policies, and programs, and communicate with the management team to align on and drive business strategy.
• Supervise the store team when another member of management is absent.
• Create a high-energy store experience by engaging consumers, modeling service behaviors, and coaching associates on sales and service practices.
• Resolve consumer concerns in accordance with company policy and partner with store management on elevated issues.
• Maintain the interior and exterior of the building in partnership with the corporate office, communicating needs related to appearance and safety.
• Complete required store tasks promptly and effectively, personally contributing and directing team members as needed.

Benefits

• 401(k) match of $1.25 for each $1 contributed, up to the first 6% of pay saved.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discounts, including 60% off regular-price merchandise and a 50% employee discount as described in the posting.
• Paid Family Leave.
• For full-time employees: three weeks of paid time off in the first year, increasing to four or more weeks thereafter.
• For eligible employees: immediate medical, dental, and vision coverage; the posting also describes free medical premiums with Live.
• Paid volunteer hours and charity donation matching up to $2,000 per year.
• Growth and advancement opportunities across Levi’s, Dockers, and Beyond Yoga.
• Competitive pay, incentive plans, paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed