Supervisor, Levi’s ® Outlet Stores, Orlando Marketplace, Orlando Florida

Levi Strauss • Orlando, FL

6d • Onsite

About The Position

The Supervisor contributes to the store management team by helping implement strategies and maintain operational excellence that support brand equity, customer satisfaction, and financial growth. The role creates an engaging, high-energy store experience, models and coaches customer service and sales behaviors, and helps resolve consumer concerns in line with company policy. The Supervisor supports hiring and ongoing associate training, talent development, store operations, and sales goals, and supervises the store team when another manager is absent. The position is part-time and based at the Orlando Marketplace store in Orlando, Florida.

Requirements

• Progressive retail leadership experience and demonstrated skills in supervising, coaching, and training.
• Ability to work a flexible schedule that meets business needs, including evenings, weekends, and holidays.
• Ability to perform essential job functions, including lifting up to 40 pounds and the physical activities described in the posting.
• Reliable transportation.
• High school diploma or GED preferred.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Engage consumers and model service behaviors to create a compelling store experience.
• Supervise associates and provide consistent coaching on sales and service practices.
• Resolve consumer concerns in accordance with company policy and partner with the Store Manager on elevated issues.
• Participate in training new hires and current employees on company culture, product knowledge, service practices, loss prevention, store policies and programs, and associate responsibilities.
• Partner with store management to set expectations, coach employees, and support engagement, retention, and talent development.
• Deliver formal performance feedback in partnership with store management.
• Handle cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards.
• Perform store procedures in compliance with store policy.
• Work with store management to adapt business strategies and meet or exceed store and individual sales and performance goals.
• Supervise the store team when another member of management is absent.
• Comply with Levi’s Stores policies, procedures, programs, and directives from store management.

Benefits

• 401(k) match of $1.25 for every $1 contributed, up to the first 6% of pay saved.
• Paid volunteer time; the posting describes five hours per month and also references paid volunteer hours.
• Product discount; the posting describes both 60% off regular-price merchandise and a 50% employee discount.
• Paid Family Leave.
• Full-time employees: three weeks of paid time off in the first year, increasing to four or more weeks thereafter.
• Immediate medical, dental, and vision coverage for full-time employees; the posting also notes health care benefits for eligible employees.
• Charity donation matching up to $2,000 per year.
• Opportunities to explore advanced roles at Levi’s, Dockers, and Beyond Yoga.
• Competitive pay, incentive plans, paid leave, life and disability insurance, and health care benefits for eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED