Assistant Manager

Jockey International, Inc.•Manchester, VT

2h•$21 - $24•Onsite

About The Position

Jockey is seeking an energetic Assistant Manager for its Manchester, Vermont location. While serving as Manager on Duty, the Assistant Manager provides leadership and direction in key business metrics, sales and profitability, merchandising, selling, customer service, and recruiting, selecting, training, coaching, and developing employees. The role supports an inclusive, productive store team and consistent guest service. It helps maintain store operational standards and corporate programs, drives sales and service performance, and ensures that company policies and procedures are followed. The position also involves sales transactions, opening and closing procedures, and protecting company assets.

Requirements

Must be at least 18 years of age.
High school degree or equivalent.
1–3 years of successful management experience in a retail environment.
Strong selling experience and a proven ability to meet or exceed performance standards.
Strong verbal and written communication and interpersonal skills.
Proven experience attracting, developing, and retaining strong talent.
Excellent problem-solving abilities.
Flexibility to work opening and closing shifts, weekends, holidays, and overtime as business dictates.
Strong working knowledge of POS systems.
Ability to move at least 25 pounds.
Ability to maneuver around the sales floor and stockroom, with repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending or descending a ladder to stock and merchandise the store.
Ability to work with or around cleaning chemicals.

Nice To Haves

MS Office skills.
Advanced degree.

Responsibilities

Demonstrate leadership that reflects Jockey’s core values and culture.
Build positive relationships with coworkers and guests and support productivity, inclusiveness, and guest satisfaction.
Maintain consistent guest service principles through communication, training, and individual accountability.
Assist with recruiting, selecting, and training qualified store associates.
Support onboarding, training, and development of new associates.
Coach and develop the store team to build a high-performance sales and management team.
Review key performance metrics with staff to drive store profitability and service.
Maintain operational standards for visual presentation, security, inventory control, human resources, expense control, and store policies; take corrective action when needed.
Assist with execution of and adherence to corporate programs, including Jockey Rewards®.
Assist with product merchandising, including stocking, markdowns, and visuals, in accordance with visual standards.
Ensure employees meet and follow company-prescribed standards.
Perform store opening and closing procedures in accordance with Jockey policies.
Process sales transactions, including ringing purchases, processing cash or credit payments, and counting money.
Protect the security of cash, inventory, and other company assets according to policies and procedures.
Perform other duties as assigned.