Assistant Manager(05147) -2029 SR 60

Domino's Franchise•Lake Wales, FL

6d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, staff, cost and inventory controls, cash handling, and customer relations. The role requires setting a positive example, consistently following company policies and procedures, and expecting the same from the crew. Assistant Managers support and develop team members while helping drive sales, store profitability, and a fun customer-focused culture. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The role includes operating store equipment; stocking, preparing, and handling food products; receiving and processing customer orders; taking inventory and completing paperwork; and cleaning the equipment and facility. It requires communicating with customers and coworkers in person and by telephone, following written instructions, handling payments, entering orders using a keyboard or touch screen, and working with others or independently under stress. Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in adverse weather. The work environment can include food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include prolonged standing, short-distance walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces and meet the position’s physical demands, including standing, lifting, carrying, pushing, pulling, bending, reaching, and continuous hand use.
Reliable transportation to and from work.

Responsibilities

Oversee all activities during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and expecting the same of the crew.
Manage staffing, paperwork, food management, schedules, store image, standards, attendance, and punctuality.
Provide great customer service and contribute to marketing and store profitability.
Operate store equipment and stock ingredients and supplies from delivery areas into storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate written and verbal instructions and process customer orders in person and by phone.
Handle monetary transactions and make correct change.
Unload and move deliveries, stock shelves, and carry supplies.
Perform occasional maintenance and cleaning tasks, including changing prices on signs and washing walls.