General Manager(05147) -2029 SR 60

Domino's Franchise•Lake Wales, FL

6d•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and oversees staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. The job description also outlines general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to perform the stated physical duties, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Manage staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, standards, and cleanliness.
Provide great customer service and maintain attendance and punctuality.
Contribute to marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.