Assistant Manager

Goodwill of Southwestern Pennsylvania • Pittsburgh, PA

2d

About The Position

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs through sales of donated clothing and household items in its stores and online. The organization describes its work as mission-minded and community-focused, and offers career opportunities in retail, human services, and administration.

The Assistant Manager assists the Store Manager with retail outlet operations, oversees store operations, and supervises assigned personnel when the Store Manager is absent. The role provides leadership and direction to staff, program participants, donors, and customers to help meet production, quality, and sales expectations and ensure efficient store operations. It also supports consistent application of organizational policies and procedures and helps maintain a positive internal and external appearance across staff and retail facilities. Local travel may be required.

Requirements

• High school diploma or equivalent.
• At least 1 year of management experience.
• Excellent oral and written communication skills.
• Organizational, problem-solving, and management skills.
• Customer- and detail-oriented.

Responsibilities

• Assist the Store Manager with retail outlet operations.
• Oversee store operations.
• Supervise assigned personnel in the Store Manager’s absence.
• Provide leadership and direction to staff, program participants, donors, and customers.
• Help ensure production and quality goals are achieved and sales expectations are met.
• Help ensure the store operates efficiently.
• Ensure organizational policies and procedures are applied positively by staff and retail facilities.
• Help maintain a positive internal and external appearance of staff and retail facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED