Assistant Manager

Miedema Asset Management•Punta Gorda, FL

About The Position

The Assistant Manager supports the General Manager and assists with customer service and daily auction and warehouse operations. The role involves helping customers with online auctions, check-in and item loading, cashiering, title work, consignment intake, and questions about items for sale. The Assistant Manager also helps manage check-in, security, and front office staff as needed; supports staff training and safety compliance; and helps keep the facility clean and secure. The position routinely involves operating a forklift to help customers load or unload items. Working hours vary, with start times of 8:00 or 9:00 a.m. Monday through Friday. The anticipated start date is November 2026. The business is closed Sundays and Saturdays.

Requirements

Excellent customer service skills.
High school diploma.
Ability to communicate and negotiate with customers.
General computer skills.
Valid driver's license.
Ability to pass a test and drive and operate machinery.
Ability to pass a drug test and background check.
Organizational skills.
Problem-solving skills.
Punctuality.

Responsibilities

Handle customer questions, complaints, and issues.
Assist customers with online auctions, item check-in, loading and unloading, and questions about auction items.
Perform cashiering, title work, and customer service.
Handle items coming in on consignment.
Ensure repossessions and commercial jobs are completed in a timely manner.
Help the General Manager manage check-in, security, and front office staff as needed.
Ensure staff follow safety protocols and regulations.
Assist with training new hires, checking on their progress, and completing 90-day reviews.
Routinely operate a forklift to help customers load or unload items.
Help keep the facility clean.
Close the warehouse at the end of the day.
Complete other tasks as requested by the General Manager.