Assistant Manager

JCrew • Lincoln, NE

4d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support.

You support the Store Director and Associate Store Manager in influencing business results, and own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. The role involves managing store operations, systems, and technology; contributing to recruiting, training, and development; and fostering a collaborative environment for associates. You help keep the team on track to exceed goals and provide excellent customer service, lead fit sessions to build product knowledge, develop community engagement events, and step into different sales-floor roles as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when carrying out tasks.
• Show innovation, champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and associate development as needed.
• Partner with store leadership to create a collaborative working environment.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Work in a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed