Assistant Manager

J.Crew • King of Prussia, PA

4d • $18 - $22

About The Position

As an Assistant Manager at J.Crew, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with other leaders on business strategies, and support smooth store operations as needed.

You support the Store Director and Associate Store Manager in achieving business results and own a designated area of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. The role includes managing store operations, systems, and technology; supporting recruiting, training, and development; fostering a collaborative workplace; and helping the team exceed goals while delivering best-in-class customer service. You also lead fit sessions to build associates’ product knowledge, develop community engagement through events, and may take on different sales-floor roles as needed.

The position requires 1–2 years of retail management experience with a similar scope, flexibility to work nights, weekends, and holidays, and the ability to bend, reach, stretch, lift, carry, and move at least 40 pounds (18 kilos). The listed hourly range is $17.75–$22.30. Benefits and perks may depend on work location, employment type, and eligibility requirements.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to create a collaborative working environment for associates.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off plan, including paid holidays (full-time).
• Dental, vision, and life insurance (full-time).

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed