Part Time Assistant Manager - Storage Property

Absolute Storage Management•Memphis, TN

About The Position

The Assistant Manager supports day-to-day operations at a storage property, helping customers rent units in person, by phone, and through other advertising and marketing channels. The role focuses on excellent customer service and sales, including recommending storage solutions and offering insurance and moving supplies. The Assistant Manager also handles property upkeep, administrative and financial tasks, rate monitoring, competitor research, and—at participating locations—tenant rentals through truck-rental programs. The role is approximately 16 hours per week. Property hours are Monday through Friday, 9:00 a.m. to 5:30 p.m., and Saturday, 9:00 a.m. to 3:00 p.m. A background and motor vehicle record screening will be conducted at hire. For positions involving driving, a valid driver’s license and reliable transportation are required.

Requirements

High school diploma or GED.
A background and motor vehicle record screening will be conducted at hire.
For positions involving driving, a valid driver’s license and reliable transportation are required.

Nice To Haves

Experience in a sales or retail environment.
Experience in a fast-paced, customer service-related environment.
At least one year of property management experience for Property Manager roles.

Responsibilities

Assist customers with renting units in person, by phone, and through advertising and marketing opportunities.
Enhance sales through rentals, insurance, and moving supplies.
Identify customers’ storage needs, offer solutions, and guide new customers through the rental process.
Resolve customer issues professionally and positively.
Maintain the cleanliness and organization of the office, restrooms, grounds, and vacant units.
Keep well-organized records, perform minor maintenance tasks, and conduct regular property inspections to support timely and consistent completion.
Research local competitors in person and online, and report rates, specials, and other gathered information to supervisors and other departments.
Perform additional marketing functions as needed.
Monitor rates, specials, and revenue-related factors.
Complete daily administrative tasks, including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and law.
At participating locations, assist tenants with completing, processing, and returning rentals through U-Haul, Penske, or company-owned rental truck services.