Assistant Manager

Madewell • Meridian, ID

9d

About The Position

At Madewell, an Assistant Manager is part of the leadership team and helps drive profitability through genuine customer connections, brand loyalty, and community engagement. The role provides timely feedback and coaching to the sales team to maximize performance, collaborates with other leaders on business strategies, and supports smooth store operations.

The Assistant Manager supports the Store Director and Associate Store Manager in achieving business results and owns a designated area of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. The position also helps develop associates, foster a collaborative workplace, keep the team on track to exceed goals, strengthen product knowledge, and build customer and community loyalty.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while completing tasks.
• Champion new ideas and demonstrate problem-solving skills while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for products and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leaders to create a collaborative working environment for associates.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Work in a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage
• Competitive paid time off plan, including paid holidays (full-time)
• Dental and vision insurance (full-time)
• Life insurance (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed