Assistant Manager

Flynn Group • Auburn, MA

5d • $51,994 - $73,530

About The Position

As an Applebee’s Assistant Manager, you will participate in all aspects of the restaurant’s day-to-day operations and help create a positive experience for guests and staff. The role calls for a team leader who can solve problems, handle stress, and support restaurant operations across a range of positions as needed.

You will help deliver timely, friendly service and maintain company standards for food preparation, presentation, safety, security, cleanliness, and sanitation. You will also support staffing, training, employee development, performance management, inventory, cost control, paperwork, and compliance with company policies and applicable laws. Assistant Managers use the Management Development Program to continue developing leadership skills and proficiencies.

Compensation is $18.18 to $25.71 per hour, approximately $51,994 to $73,530 annually based on a 50-hour work week. A monthly bonus may be available depending on location. The company lists competitive wages, profit sharing/bonus, medical, dental and vision coverage, a 401(k) with match, paid vacation, and paid sick leave.

Requirements

• At least 2–3 years of restaurant management experience.
• Ability to work various shifts, including weekends.
• Ability to stand and maintain well-paced mobility for up to 10 hours.
• Ability to safely lift pots, pans, glassware, boxes, and similar items weighing up to 50 pounds.
• Ability to read and write to facilitate communication.
• Finger and hand dexterity to use small tools and equipment.
• Willingness and ability to work in all restaurant positions and assist in team member duties as needed.

Nice To Haves

• Serve Safe Food certification.
• Serve Safe Alcohol certification.

Responsibilities

• Ensure timely, friendly service according to company guidelines and achieve established unit objectives.
• Cultivate a restaurant culture aligned with Flynn Applebee’s core values and beliefs.
• Respond promptly to verbal guest complaints and ensure they are corrected.
• Prioritize guest contact and complete required table visits.
• Maintain departmental inventory levels.
• Perform line checks and ensure product preparation and presentation meet company standards.
• Schedule employees effectively to meet sales demands.
• Maintain effective safety and security programs.
• Promote restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and promptly report needed repairs to the General Manager or Area Director.
• Promote quality recruitment and referrals for team member and management candidates.
• Promote Flynn | Applebee’s training procedures for new managers.
• Maintain a trained staff through orientation, individual training, employee meetings, and company policies and training systems.
• Develop employees through one-on-one coaching and performance documentation, and contribute to written evaluations.
• Assess employee efficiency, provide regular feedback, and support development.
• Monitor employee performance and document situations requiring or potentially leading to disciplinary or corrective action.
• Ensure compliance with company policies, practices, and procedures.
• Control costs in the assigned department.
• Comply with local, state, and federal laws, regulations, and guidelines.
• Conduct food and liquor inventories when requested by the Area Director or General Manager and ensure completion.
• Prepare and submit accurate daily paperwork.
• Ensure sanitation standards meet or exceed Health Department and Flynn Applebee’s standards.
• Act as a role model for managers and employees.
• Develop proficiency with store-related technology.
• Work in all restaurant positions and assist in team member duties as needed, including cooking on the line, expo, seating guests, and bartending.
• Use the Management Development Program to continually develop leadership skills and proficiencies.

Benefits

• Competitive wages
• Profit sharing/bonus, including potential monthly bonus where applicable by location
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with match
• Paid vacation
• Paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed