Assistant Manager

Supercuts • Rome, GA

5d

About The Position

The Assistant Manager supports the salon manager in the salon’s daily operations and success, including scheduling, goal setting, ordering, marketing, and overall salon functions. The Assistant Manager serves as a brand ambassador and is expected to represent the organization professionally.

Supercuts offers professional salon services including haircuts, color and highlights, waxing, and specialty services. The company emphasizes technical training, ongoing education, and a friendly, welcoming atmosphere with high quality standards. If hired for this opportunity, the applicant will be a direct employee of an independent franchisee, which determines its own employment and benefit programs.

Requirements

• Current cosmetology or barber license as required by state or provincial regulations.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to provide exceptional guest service, understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
• Ability to perform administrative tasks, including completing schedules and register transactions, performing close-out procedures, and carrying out light housekeeping duties.
• Ability to resolve guest issues.
• Ability to effectively lead and develop a team, create a positive work environment, provide training and guidance, and resolve associate issues.
• Ability to stand for sustained periods.
• Frequent lifting up to 10 pounds and occasional lifting up to 25 pounds.
• Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms.
• Ability to continuously grasp and reach, often above shoulder level.
• Ability to tolerate exposure to chemicals and fragrances used in salon services.
• Ability to observe guests’ hair, including close vision, color vision, and adjusting focus.
• Ability to communicate with guests about services and their needs and preferences.
• Occasional travel to out-of-town meetings, sometimes overnight.

Responsibilities

• Support the salon manager with daily salon operations and overall success.
• Assist with scheduling, goal setting, ordering, marketing, and other salon functions.
• Provide exceptional guest service, understand guest needs, offer quality consultations, and perform requested services efficiently and professionally.
• Complete administrative tasks, including schedules, transactions on the computerized register, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
• Resolve guest issues.
• Lead and develop the team by creating a positive work environment, providing training and guidance on business and technical competency, and resolving associate issues.
• Represent the organization as a brand ambassador.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed