Assistant Manager

Foot Locker•Boston, MA

About The Position

The Assistant Store Manager is a key store leader who helps bring sneaker culture to life through energetic, accountable leadership. The role supports the Store Manager in driving sales, coaching the team, and maintaining strong day-to-day store operations. Assistant Store Managers lead hands-on on the sales floor, stay connected to customers and teammates, and take ownership of store execution to deliver a positive customer experience. The position includes supporting sales goals, coaching associates on service and product knowledge, managing daily operations, and serving as Manager on Duty when scheduled. The Assistant Store Manager also helps hire, onboard, and train associates, maintains store standards and safety procedures, and uses retail technology and digital tools to improve customer experiences and operational efficiency.

Requirements

At least 1 year of retail experience, preferably in a leadership or key-holding role.
Ability to coach, motivate, and engage a diverse team.
Strong communication and teamwork skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Reliable, self-motivated, and ready to take ownership.
Basic understanding of retail KPIs and operational processes.

Nice To Haves

Previous experience as a Key Holder, Supervisor, or Assistant Manager.
Experience in a fast-paced or high-volume retail environment.
Interest in pursuing long-term career growth in retail leadership.

Responsibilities

Lead by example on the sales floor, bringing energy, confidence, and solutions to customer interactions.
Coach the team to deliver great service, share product knowledge, and create an engaging shopping experience.
Support sales goals by staying engaged on the floor and helping the team follow through with customers.
Help manage daily store operations, including opening and closing, cash handling, and floor coverage.
Keep the store organized, customer-ready, and running smoothly.
Follow safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
Address issues, maintain standards, and take ownership of store execution.
Use retail technology and digital tools to enhance customer experiences, support associates, and improve store operations.
Serve as Manager on Duty when scheduled, providing leadership and clear direction.
Support hiring, onboarding, and training of store associates.
Coach teammates in real time, recognize successes, and help address performance gaps.
Support the team and store priorities wherever needed.