About The Position

The full-time, hourly Assistant Manager operates and supervises a theatre and its employees, representing Regal in accordance with its mission statement and policies. The role includes supervising and developing employees, performing staff positions as needed, ensuring guest satisfaction, managing theatre operations and equipment, and administering company policies and procedures. The Assistant Manager also supports hiring and scheduling, cost control, inventory, maintenance, and film marketing and scheduling. Some duties involving employee discipline and termination require oversight or consultation with senior management or Human Resources.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to Vice President approval.
  • If assigned alcohol sales or service duties at a theatre that sells alcohol, be of legal age under state or local law and complete legally required training and certification, as well as Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly, and explain information to others.
  • Ability to perform calculations accurately and identify and correct errors.
  • Ability to identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, recommend solutions, and work with minimal supervision under pressure or opposition.
  • Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use and maintain filing systems, and pay attention to detail.
  • Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers and show sensitivity to others.
  • Ability to establish goals, budget time, and set priorities.
  • Ability to meet the physical demands of the job, including regularly lifting up to 60 pounds.

Responsibilities

  • Maintain regular and consistent attendance; uphold and administer theatre policies and the dress code.
  • Train, develop, coach, and supervise non-management employees; perform staff positions as required.
  • Operate and maintain theatre projection and audio-visual equipment, including film handling, booth and projection systems, programming, and TMS operation.
  • Ensure applicable alcohol certifications and training remain current.
  • Monitor employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile daily receipts from all applicable forms of payment and accountability.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with the required oversight; terminate employees after conferring with the Human Resources Manager.
  • Administer applicable Human Resources paperwork and uphold company policies.
  • Control direct operating expenses; purchase and order concession, café, and other operating supplies; manage inventory and audits.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
  • Read and understand required training materials, including materials on sexual harassment and discrimination.
  • Perform additional duties assigned by the General Manager or another senior manager.
  • Carry out supervisory responsibilities consistent with company policies and applicable laws, including assigning and directing work, appraising performance, addressing complaints, resolving problems, and disciplining employees under senior management direction.
  • Use office equipment and basic computer programs, maintain filing systems, and perform mechanical tasks as necessary.
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