Full Time -Assistant Manager $21/hr

Regal Theatres•Philadelphia, PA

About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, representing Regal consistently with its mission statement and policies. The role includes supervising and developing employees, performing staff positions as needed, operating and maintaining theatre projection and audio-visual systems, supporting guest satisfaction and safety, managing daily receipts and operating costs, and overseeing theatre staffing, supplies, maintenance, marketing, and show scheduling. The Assistant Manager must complete or be in the process of completing the management certification program and must review and understand the ROM. The role also includes required training on subjects such as sexual harassment and discrimination. Other duties may be assigned by the General Manager or another senior manager.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
  • If assigned duties include selling or serving alcohol, be of legal age under applicable state or local law, complete legally required training and certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Experience with PC platforms and basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems and attention to detail.
  • Dexterity with tools and equipment and ability to perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
  • Ability to establish goals, manage time, and set priorities.
  • Ability to perform the essential duties, with reasonable accommodations where applicable.
  • Ability to meet the physical demands of the role, including regularly lifting up to 60 pounds.

Responsibilities

  • Maintain regular and consistent attendance; uphold and administer theatre policies and dress code.
  • Train, develop, coach, and supervise non-management employees, and perform staff positions as required.
  • Operate and maintain theatre projection and audio-visual equipment, including film handling, programming, TMS operation, and related projection systems.
  • Ensure required alcohol certification and training are current where applicable.
  • Monitor employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile receipts from all applicable payment and accountability methods.
  • Interview, hire, schedule, coach, counsel, or suspend cast members with oversight from the General Manager or senior management; consult the Human Resources Manager before terminating employees.
  • Administer applicable paperwork and uphold company Human Resources policies.
  • Control direct operating expenses; purchase and order concession, café, and other operational supplies; oversee inventory and audits.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule showtimes, and deliver showtimes to appropriate channels.
  • Complete assigned additional duties and responsibilities.
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