Full Time -Assistant Manager $21/hr

Regal•Philadelphia, PA
•Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is to operate and supervise a theatre and its employees, representing Regal in a manner consistent with its mission statement and policies. The role includes supervising and developing employees, supporting theatre operations, ensuring guest satisfaction, managing receipts and expenses, and overseeing safety, maintenance, inventory, marketing, and movie scheduling. The Assistant Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities in accordance with Regal policies and applicable laws, under the direction of the General Manager or other senior management where specified.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership and/or management potential subject to VP approval.
  • If assigned to sell or serve alcohol, be of legal age under applicable state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations accurately and quickly and identify and correct errors.
  • Ability to identify problems, gather and evaluate relevant information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, devise and access filing systems, and maintain attention to detail.
  • Ability to use tools and equipment dexterously and perform mechanical tasks as necessary.
  • Ability to interface effectively with customers, the public, and co-workers, and show sensitivity to others’ feelings.
  • Ability to establish goals, budget time, and set priorities.
  • Ability to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear frequently; occasionally climb or balance and stoop, kneel, crouch, or crawl; and regularly lift up to 60 lbs.
  • Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

  • Maintain regular and consistent attendance and uphold and administer theatre policies.
  • Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
  • Operate theatre projection and audio-visual equipment, including hardware and software, film handling, maintenance, projection systems, programming, and TMS operations.
  • Ensure required alcohol certification and training are current when applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable forms of payment or accountability.
  • Know and comply with the dress code; complete or be in the process of completing the management certification program; review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with the specified management oversight; terminate employees only after conferring with the Human Resources Manager and with the specified oversight. Administer applicable paperwork and uphold human resources policies.
  • Control costs and direct operating expenses; purchase and order concession and café stock and other supplies, and oversee inventory and auditing processes.
  • Supervise theatre maintenance of the building and grounds where applicable, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
  • Read and understand training materials covering topics such as sexual harassment and discrimination.
  • Perform additional duties assigned by the General Manager or other senior manager.
  • Plan, assign, and direct employee work; appraise performance; reward employees; address complaints and resolve problems; and discipline employees under the direction of the General Manager or senior manager.
  • As directed by the General Manager, interview and hire employees.
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