$21/HR FULL-TIME Assistant Manager

Regal • Bolingbrook, IL

1d • Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is operating and supervising a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role assists the General Manager in leading and coaching the team to create great guest experiences and an environment where engagement, diversity, and showmanship are paramount. The Assistant Manager helps uphold professionalism and deliver exceptional service, cleanliness, picture and sound quality, and food and beverage offerings.

The position requires regular attendance, availability on weekends and holidays, and the ability to open and close the theatre. The Assistant Manager supervises and develops employees, supports theatre operations and safety, manages receipts and expenses, oversees inventory and maintenance, and contributes to film marketing, promotions, and show scheduling. The role may also involve alcohol service where applicable and requires completion or progress toward the management certification program.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential recognized by theatre management, subject to VP approval.
• If assigned alcohol sales or service duties, be of legal age under applicable state or local laws, complete legally required training and certification, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate alternatives, draw evidence-based conclusions, recommend solutions, take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment and maintain filing systems and attention to detail.
• Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers and exhibit sensitivity to others' feelings.
• Ability to establish goals, budget time, and set priorities.
• Ability to meet the physical demands of the job, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance, be available weekends and holidays, and be able to open and close the theatre.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate theatre projection and audiovisual equipment, including applicable film handling, maintenance, booth and projection systems, programming, and TMS operation.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
• Know and comply with the dress code; complete or be in the process of completing the management certification program; review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees after consulting with the Human Resources Manager, and administer applicable paperwork and HR policies.
• Control costs and direct operating expenses; purchase and order concession, café, and other operating supplies; manage related inventory and auditing processes.
• Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
• Market and promote film engagements, schedule movie show times, and deliver show times promptly to the appropriate channels.
• Read and understand training materials on subjects such as sexual harassment and discrimination.
• Perform additional duties assigned by the General Manager or another senior manager.

Benefits

• Medical and prescription coverage with company contributions toward the cost
• Life insurance and disability insurance at no charge
• Dental, vision, and supplemental life insurance options for employees and dependents
• Accident, critical illness, and hospital indemnity insurance
• Vacation time and sick leave
• Free movie passes and discounted concessions at Regal locations
• 401(k) retirement plan with company match, available after reaching age 21 and completing six months of service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED