Assistant Manager

JCrew • North Conway, NH

1d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team to adapt strategies for business success, and ensure smooth operational support as needed.

You support the Store Director and Associate Store Manager in impacting business results and maximizing profitability, and own a designated division of responsibility such as Visual Merchandising, Operations, HR, or Service & Selling. You may also assist with recruiting, training, and development; help create a collaborative working environment; and lead fit sessions to build associates’ product knowledge. The role includes engaging the community through events and stepping into a variety of sales-floor roles when needed.

The posting describes both part-time and full-time benefit offerings. The hourly range is $19.50–$24.35. Benefits and perks may depend on work location and employment type and may have eligibility requirements.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty and demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist the Store Director and Associate Store Manager with recruiting, training, and development efforts, if needed.
• Partner with the Store Director and Associate Store Manager to create a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles when needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Collaborate with the leadership team to adapt strategies for business success and support smooth operations.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage for part-time roles.
• Competitive paid time off (PTO) plan, including paid holidays, for full-time roles.
• Medical, dental, prescription, vision, and life insurance for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed