Assistant Manager

Wonder•Hingham, MA
•$66,500 - $80,000•Onsite

About The Position

The Assistant Manager supports the General Manager with day-to-day operations at a Wonder restaurant. The role works with the General Manager and team members to help the restaurant run smoothly, foster a positive work environment, prioritize food and team member safety, and deliver excellent customer service. Responsibilities include supporting staff development, recruiting and training, helping achieve operational goals and budget targets, managing floor deployment, resolving operational obstacles, overseeing inventory and food safety practices, and pursuing ongoing training in kitchen and dining room operations.

Requirements

  • At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
  • Demonstrated ability to manage and develop teams of 15 or more members.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong team-player abilities.
  • At least 18 years of age and legally authorized to work in the United States.
  • Ability to lift 50 pounds.
  • Ability to stand for a full shift while working.
  • Open availability, including nights and weekends.
  • Food Manager Certificate as required by state, county, or local health departments.

Responsibilities

  • Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
  • Recruit and train talent for the restaurant.
  • Help the General Manager achieve operational goals and budget targets.
  • Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
  • Manage the floor effectively by deploying staff for maximum efficiency.
  • Improve restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols, including adherence to shelf-life and product-dating guidelines.
  • Pursue ongoing training and development in kitchen and dining room operations to uphold standards and guidelines.
  • Maintain adherence to food safety and security standards.
  • Ensure all team members deliver excellent customer service.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 100% employer-paid life insurance
  • 401(k) retirement plan
  • Employer match for Health Savings Account (HSA)
  • Learning and development opportunities
  • Employee stock
  • Employee discount
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