Assistant Manager-Santana Row

Knitwell Group • San Jose, CA

3d • $22 - $28 • Onsite

About The Position

The Assistant Manager supports the customer experience and helps shape a strong store culture for associates. As a store leader, this role nurtures relationships with customers and associates, promotes the LOFT brand’s behaviors, and supports the Store Manager in store operations and talent development.

Requirements

• Hospitality mindset when connecting with customers and associates.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Initiative in making thoughtful decisions.

Nice To Haves

• 1+ year of retail management experience.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed