Assistant Manager

Foot Locker•South Portland, ME

About The Position

The Assistant Store Manager (ASM) is a key store leader who supports the Store Manager in driving sales results, coaching the team, and keeping the store running smoothly. This hands-on role leads with energy, ownership, and purpose, stays connected to customers and teammates, and helps create a strong customer experience while bringing sneaker culture to life. The ASM leads on the sales floor, supports daily store operations, and helps set expectations for store execution. They may serve as Manager on Duty when scheduled and help hire, onboard, train, and coach store associates.

Requirements

  • At least 1 year of retail experience, preferably in a leadership or key holding role.
  • Ability to coach, motivate, and engage a diverse team.
  • Strong communication and teamwork skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Reliable, self-motivated, and ready to take ownership.
  • Basic understanding of retail KPIs and operational processes.

Nice To Haves

  • Previous experience as a Key Holder, Supervisor, or Assistant Manager.
  • Experience in a fast-paced or high-volume retail environment.
  • Interest in pursuing long-term career growth in retail leadership.

Responsibilities

  • Lead by example on the sales floor, bringing energy, confidence, and solutions to customer interactions.
  • Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
  • Support sales goals through active floor engagement and customer follow-up.
  • Help manage daily store operations, including opening and closing, cash handling, and floor coverage.
  • Keep the store organized, customer ready, and running smoothly.
  • Follow safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
  • Address issues, maintain standards, and take ownership of store execution.
  • Use retail technology and digital tools to enhance customer experience, support associates, and improve operational efficiency.
  • Serve as Manager on Duty when scheduled, providing leadership and clear direction.
  • Support hiring, onboarding, and training of store associates.
  • Coach teammates in real time, recognize successes, and help address performance gaps.
  • Support the team and store priorities wherever needed.

Benefits

  • Bonus incentive
  • Employee discount
  • Flexible pay options
  • Career development and advancement opportunities
  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) and Roth 401(k)
  • Life insurance
  • Flexible spending accounts
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