Assistant Manager

CSC Management - Portland•Portland, OR

3d•$20 - $22

About The Position

CSC Management is seeking an Assistant Manager for its property in Portland, Oregon. The role supports the Community Director and helps oversee property operations, including rehabilitation and property improvement projects. The Assistant Manager coordinates people, activities, and resources to support occupancy and property values, with major responsibilities in rent collection and leasing. The position helps keep the property operating smoothly, residents safe and satisfied, facilities and compliance in good standing, and support and maintenance staff trained and effective.

Requirements

Two years of experience assisting with the management of apartment properties.
Proficiency with Microsoft Office Suite, email, Dropbox, Google Drive, and Entrata.
Knowledge of basic accounting, reading financial statements, and managing budgets.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Ensure rents are collected when due and posted promptly; make bank deposits immediately and report them to the corporate office daily.
Approve and submit invoices to the corporate office for payment.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Ensure lease files are complete and lease documents are properly executed.
Ensure the office opens on schedule, remains clean, and model apartments are ready for tours and inspections.
Maintain records of management activities on a daily, weekly, and/or monthly basis.
Communicate operational challenges to the Property Manager.
Ensure scheduled activities are completed on time to meet deadlines.
Maintain a positive customer-service attitude that contributes to a vibrant community.
Conduct move-in and move-out inspections with residents.
Review and track notices to vacate and determine reasons for move-outs.
Implement policies and procedures for resident communications, including complaints and service requests.
Walk and inspect the property daily; inspect vacant apartments at least weekly for appropriate temperature settings and unit security.
Update the Make Ready Board daily and coordinate with maintenance and make-ready staff to recondition apartments after move-outs on time.
Immediately report liability and property incidents to the Property Manager.
Conduct monthly market surveys, shop comparable properties, and stay aware of neighborhood market conditions.
Monitor market and industry conditions and trends through trade publications, professional organizations, and other sources.
Welcome and show the property to prospective residents, handle their incoming phone calls, and complete appropriate paperwork.
Approve and sign lease paperwork and addenda.
Complete weekly leasing goals.
Support and train support staff and the maintenance team.

Benefits

Ongoing training and development in topics relevant to the property management industry.
Paid time off, including vacation, sick, and personal time, as well as paid holidays.
Performance bonus programs.
401(k) and employer matching.
Medical insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Life insurance.
Parental leave.