Retail Assistant Manager - High Plainz Strains of Fort Lupton

Nature's Herbs and Wellness / High Plainz Strains•Fort Lupton, CO

4d•$19 - $19•Onsite

About The Position

High Plainz Strains is hiring a working Assistant Manager for its Fort Lupton dispensary. The Assistant Manager runs the store during assigned shifts, directs Front Desk Associates and Budtenders, handles cash and operational responsibilities, resolves customer and employee issues, and supports the Store Manager. The role calls for someone who takes ownership of a shift and keeps the store operating smoothly, rather than simply completing a task list. Assistant Managers may open or close the dispensary and are responsible for accurate cash accounting, including preparing and balancing drawers, reconciling the safe and ATM, tracking cash transfers, recording authorized payments and tips, and investigating and documenting discrepancies. They handle customer issues escalated by frontline employees, seek appropriate solutions within company policy, and help maintain a professional, organized and compliant retail environment. The role also includes helping ensure Colorado Marijuana Enforcement Division procedures are followed, addressing procedural and performance problems, giving professional feedback, and documenting or escalating issues when appropriate. The position offers experience in employee supervision, cash control, customer escalation, compliance, opening and closing, shift execution and retail decision-making. High Plainz Strains describes a typical retail progression from Front Desk Associate or Budtender to Lead Budtender, Assistant Store Manager and Store Manager; advancement depends on demonstrated skills, judgment, performance and available opportunities. This is a full-time, on-site position in Fort Lupton, Colorado. Management shifts may be assigned within a scheduling window of approximately 7:30 AM to 10:30 PM, Monday through Sunday, including opening, daytime and closing shifts. Weekend and holiday availability may be required. Compensation is $19.00 per hour plus tips; tip income varies and is not guaranteed. Applicants must be at least 21 and the successful candidate must hold an active Colorado MED Employee License before beginning regulated cannabis work. Eligible candidates without an active license may apply if willing to obtain one before beginning regulated work. Employees are responsible for obtaining, maintaining and paying for the required license.

Requirements

Previous supervisory, keyholder, shift-lead or management experience.
Strong organization and time-management skills.
Ability to supervise and coordinate employees.
Good judgment and practical problem-solving ability.
Professional verbal and written communication skills.
Cash-handling and reconciliation experience.
Ability to multitask in a busy retail environment.
Comfort resolving difficult customer situations.
Ability to give and receive direct, professional feedback.
Reliability and consistent attendance.
Ability to follow and enforce established procedures.
Willingness to take ownership of problems instead of simply passing them along.
Must be at least 21 years old.
Must hold an active Colorado MED Employee License before beginning regulated cannabis work, or be eligible and willing to obtain one before then; employees are responsible for obtaining, maintaining and paying for the license.
Willingness to work management shifts within the stated scheduling window; weekend and holiday availability may be required.
Comfort working in cannabis, willingness to learn the products and regulations, and seriousness about managing a regulated retail operation.

Nice To Haves

Previous cannabis retail experience is helpful but not required.

Responsibilities

Supervise daily store activity during assigned shifts.
Provide direction to Front Desk Associates and Budtenders.
Coordinate breaks, lunches and customer coverage.
Prioritize work, keep employees productive and accountable, and take ownership of shift operations.
Support employees with customer, product, pricing and transaction issues.
Manage authorized discounts and point-of-sale corrections.
Handle customer and employee situations requiring management involvement, making reasonable decisions within company policy.
Communicate important issues to the next shift and store leadership.
Maintain a professional, organized and compliant retail environment.
Open or close the dispensary and complete required opening and closing procedures as assigned.
Prepare and balance cash drawers; reconcile drawers, the store safe and ATM; and track cash transfers.
Record authorized cash payments and employee tips, and ensure the Front Desk share is accounted for.
Investigate and document cash discrepancies.
Help ensure Colorado Marijuana Enforcement Division requirements and store procedures are followed.
Address procedural or performance problems through clear direction, professional feedback, documentation and escalation when appropriate.
Support the Store Manager.

Benefits

Kaiser Permanente medical insurance.
Delta Dental insurance.
VSP vision coverage.
Transamerica supplemental accident, illness and gap coverage.
Colorado SecureSavings retirement program.
Paid sick leave.
PTO/vacation beginning after six months, increasing with tenure up to four weeks annually after five years.
Performance and wage reviews.
Opportunities for advancement.
Participation in the regular customer loyalty program, including 10% back in loyalty rewards on eligible purchases, subject to program terms and applicable law.