Retail Assistant Manager - High Plainz Strains of Ault

Nature's Herbs and Wellness / High Plainz Strains•Ault, CO

5d•$19 - $19•Onsite

About The Position

High Plainz Strains is hiring a Retail Assistant Manager for its Ault, Colorado dispensary. This hands-on retail management position works alongside employees and is responsible for the successful execution of assigned shifts. The Assistant Manager supports the Store Manager by leading employees, maintaining accurate financial and inventory procedures, and keeping daily operations efficient across the in-store sales floor and drive-through window. The role involves independently supervising opening, daytime, and closing shifts; directing and developing employees; maintaining efficient customer service; and supporting cash handling, inventory, store operations, and compliance with Colorado cannabis regulations and company procedures. The Assistant Manager is expected to make sound decisions, address problems within their authority, communicate unresolved issues, and consistently enforce operational and regulatory requirements. This is a full-time, on-site position, generally scheduled for 35–40 hours per week depending on business needs. The dispensary operates seven days a week, generally from 9:00 AM to 8:50 PM. Flexible availability for opening, daytime, and closing shifts, including weekends and holidays when required, is expected. Occasional overtime may be necessary. Compensation is $19.00 per hour plus tips, which vary and are not guaranteed. Applicants must be at least 21 years old. An active Colorado Marijuana Enforcement Division (MED) Employee License is required before beginning regulated cannabis work. Eligible applicants without a current license may apply if willing and able to obtain one before starting regulated work; employees are responsible for obtaining, maintaining, and paying for the license. High Plainz Strains is a privately owned Colorado cannabis company with more than 15 years of history and roots in Northern Colorado. Its broader business includes retail dispensaries, cultivation, extraction, manufacturing, warehousing, and distribution. The company emphasizes employee development and opportunities to grow into larger leadership roles.

Requirements

Previous Assistant Manager, Shift Supervisor, Team Lead, Key Holder, or comparable retail leadership experience.
Ability to independently supervise employees during a shift.
Strong customer-service and communication skills.
Experience handling cash and reconciling transactions.
Familiarity with POS and inventory systems.
Ability to organize tasks and manage competing priorities.
Good judgment when handling customer and employee concerns.
Experience training or coaching coworkers.
Reliability, punctuality, and attention to detail.
Comfort using common business technology, including Google Workspace.
Willingness to learn cannabis regulations and products.
Ability to maintain composure during busy periods.
At least 21 years old.
Active Colorado Marijuana Enforcement Division (MED) Employee License required before beginning regulated cannabis work; applicants without a current license must be eligible and willing to obtain one before starting regulated work, and employees are responsible for the cost and maintenance of the license.
Flexible availability for opening, daytime, and closing shifts, including weekends and holidays when required.

Nice To Haves

Cannabis dispensary experience is preferred but not required.
Experience in convenience stores, grocery, restaurants, hospitality, specialty retail, or other fast-paced customer-facing businesses can be applicable.

Responsibilities

Independently supervise opening, daytime, and closing shifts.
Direct Budtenders, Lead Budtenders, and Front Desk employees; assign responsibilities and ensure work is completed.
Coordinate employee breaks, lunches, and shift coverage, and adjust assignments as customer traffic changes.
Support employee onboarding, training, development, and performance expectations; address concerns and escalate serious issues appropriately.
Communicate shift results, staffing concerns, and operational problems to the Store Manager.
Maintain professional, knowledgeable customer service across in-store and drive-through operations.
Monitor customer traffic, keep transactions moving efficiently, and assist with complicated transactions or customer questions.
Resolve escalated customer complaints within the role's authority and assist customers during busy periods.
Ensure accurate product and promotional information and monitor pricing, discounts, promotions, and loyalty program execution.
Verify opening and closing cash drawers; complete cash counts and reconciliations.
Assist with safe balances, cash transfers, ATM reconciliation, employee tip counts, and accurate tip documentation.
Review and document discrepancies, monitor refunds, discounts, and POS adjustments, maintain cash-handling records, and report unusual transactions or financial concerns.
Follow security and loss-prevention procedures and investigate discrepancies within the role's authority.
Support inventory counts, receiving, stocking, product availability, and merchandising standards.
Identify and report inventory discrepancies and communicate product and supply needs to management.
Ensure daily checklists and assigned operational tasks are completed; maintain store cleanliness and organization.
Coordinate work during slower periods, support opening and closing procedures, and recommend improvements for recurring problems.
Help ensure employees follow Colorado cannabis regulations and company procedures, including identification verification, purchasing limits, transaction procedures, accurate records, and compliant product handling and storage.
Recognize and address procedural concerns, reinforce training, and promptly report potential violations.
Enforce requirements consistently, including when doing so is inconvenient or unpopular.

Benefits

Kaiser Permanente medical insurance for eligible full-time employees.
Delta Dental insurance for eligible full-time employees.
VSP vision coverage for eligible full-time employees.
Transamerica supplemental accident, illness, and gap coverage for eligible full-time employees.
Colorado SecureSavings retirement program for eligible full-time employees.
Paid sick leave.
PTO/vacation beginning after six months and increasing with tenure up to four weeks annually after five years.
Performance and wage reviews.
Opportunities for advancement.
Participation in the regular customer loyalty program, including 10% back in loyalty rewards on eligible purchases, subject to program terms and applicable law.