Assistant Manager
About The Position
As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support. You support the Store Director and Associate Store Manager in influencing business results and maximizing profitability. You take ownership of an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and help manage store operations, systems, and technology while maintaining accountability. You may assist with recruiting, training, and development, help foster a collaborative working environment, and ensure the team is positioned to exceed goals and provide excellent customer service. You also lead fit sessions, develop community engagement ideas and events, and step into different sales-floor roles as needed. The role requires 1–2 years of retail management experience with a similar scope, flexibility to work nights, weekends, and holidays, and the ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds (18 kilos). The stated hourly range is $17.75–$22.30. Benefits and perks may depend on work location and employment type and may have eligibility requirements.
Requirements
- Have 1–2 years of retail management experience with a similar scope.
- Passionately support the brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy while completing tasks.
- Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
- Have scheduling flexibility, including nights, weekends, and holidays.
- Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
- Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Assist with recruiting, training, and development efforts as needed.
- Partner with store leadership to create a collaborative working environment for associates.
- Keep the team on track to exceed goals and provide best-in-class customer service.
- Lead fit sessions to improve associates’ product knowledge and customer connections.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of roles on the sales floor as needed.
- Provide immediate feedback and coaching to the sales team to maximize performance.
Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
- Medical and prescription coverage
- Competitive paid time off (PTO) plan, including paid holidays
- Dental, vision, and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
