Assistant Manager

Houchens Food Group•Butler, AL

3d•Onsite

About The Position

The Assistant Store Manager is knowledgeable about all aspects of the grocery store and assumes full responsibility for its operation when the Store Manager is absent. The role performs duties generally similar to those of the Store Manager and serves as preparation for becoming a Store Manager. The Assistant Store Manager directly supervises store associates and may perform management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The position provides customer service, oversees sales and store operations, manages inventory and merchandise presentation, supports employee recruitment and development, and helps achieve sales, profit, productivity, and expense objectives. The Assistant Store Manager also helps maintain accurate records, payroll and reporting, safety and security standards, regulatory compliance, and effective communication. Duties may include operating the store in the Store Manager’s absence, performing physical store tasks, and completing other work assigned by management.

Requirements

High school graduate or General Education Degree (GED).
Management experience is necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Ability to perform the listed physical activities and lifting, carrying, pushing, and pulling demands, including occasionally handling loads over 100 pounds; back belts are required when lifting and handling heavy products or objects.
Ability to meet the position’s vision, hearing, smell, taste, and touch requirements and to wear personal protective equipment.
Subject to pre-employment background and drug screening.

Responsibilities

Provide customer service by greeting and assisting customers and responding professionally to inquiries and complaints.
Monitor sales activities and service quality; instruct staff in handling difficult sales.
Assign duties and direct, supervise, train, and evaluate employees; assist with recruitment, interviewing, hiring, corrective action, demotions, and terminations as appropriate.
Perform subordinate work when needed, including cleaning and organizing shelves and displays and selling merchandise.
Establish and implement department policies, goals, objectives, and procedures; help achieve sales, profit, and productivity objectives through planning, goal setting, and leadership.
Formulate merchandise pricing policies and estimate consumer demand and the types and amounts of goods to sell.
Examine merchandise to ensure it is correctly priced, displayed, and functioning as advertised; assess the condition of products received or purchased for resale or storage.
Monitor inventory, share responsibility for inventory control, reorder merchandise, and help prevent out-of-stocks.
Maintain coolers, shelves, and displays by keeping them stocked and fronted; build and maintain sellable displays and prepare and maintain perishable foods according to company standards.
Keep records of purchases, sales, requisitions, employee schedules, and time cards; review inventory and sales records and prepare management and budget reports.
Plan work schedules, maintain effective staffing schedules, observe assigned shift hours, and record all hours worked accurately.
Assist with payroll closeout and, when the Store Manager is absent, organize and submit daily sales information and prepare or ensure timely and accurate end-of-week and end-of-year reports.
Plan budgets and authorize payments and merchandise returns; control store expenses and operate the shift within company guidelines to achieve sales and profits.
Enforce safety, health, and security rules and comply with city, county, state, and federal regulations; stay familiar with company memos, policies, and procedures.
Help maintain company property, store cleanliness and attractiveness, employee conduct, and a favorable customer image; clean the parking lot and surrounding grounds.
Help reduce theft through adequate supervision; follow cash-handling procedures, maintain a low cash drawer, use the safe as instructed, keep the safe locked, complete shift checkout reports, and report immediately if a bank deposit is not made daily.
Record sales at the time of purchase and accurately record markups, markdowns, spoilage, and store-use merchandise according to company policy.
Assist with vendor check-in procedures and merchandise ordering as directed by the Store Manager.
Maintain timely two-way communication; advise the Store Manager or supervisor of personnel situations or policy violations that negatively affect store operations, and maintain employee warning notices as directed.
Confer with company officials on methods and procedures to increase sales, expand markets, and promote business; maintain current knowledge of local competition.
Unload stock trucks; sweep and mop floors, dust shelves, remove trash, and properly clean and maintain store equipment.
Complete other tasks assigned by the Store Manager and/or Assistant Manager.