Assistant Manager(04213) - 6546 Hampton Roads Pkwy

Domino's Franchise•Chesapeake, VA

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, service, and store-budget goals are met. The role oversees staffing and team-member training, product and operational standards, safety and security procedures, equipment maintenance, inventory, and the implementation of new products and ideas. The Assistant Manager reviews profit and loss with the direct supervisor each month and ensures that store operations, reports, paperwork, and accountability records are complete and accurate. The position includes performing self-OERs during the first week of each period and correcting any issues, completing evaluations and raises as needed, and following through on assignments. The manager also ensures stores meet or exceed minimum TIPS and Domino’s Pizza standards and maintain at least a four-star level. School lunches must be prepared and delivered to the required standards. The job description also sets operating expectations for store team members, including courteous customer service, accurate order confirmation, proper food-preparation and handwashing procedures, safe delivery practices, and maintaining clean, professional driver vehicles. The stated schedule is a minimum 50-hour work week, with one day off and one on-call day.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Knowledge of product and operational standards.
Ability to ensure store paperwork, reports, budgets, inventory, and accountability records are complete and accurate.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal, and review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure all stores are staffed and team members are trained.
Maintain repair and maintenance in all stores; ensure equipment is available, used correctly, and in working order.
Ensure new products and ideas are implemented seamlessly.
Perform self-OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, and complete paperwork and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate, with detailed accountability and an appropriate paper trail.
Maintain store budgets.
Ensure school lunches are prepared and delivered within required standards.
Perform inventory checks at each store monthly.
Ensure systems checklists and visit books are in place and used.
Ensure product and operational standards are followed, as well as all safety and security procedures.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure customer-service standards are followed, including polite and courteous assistance and the stated customer WOW steps.
Ensure food-preparation and delivery procedures are followed, including handwashing before making products and completion of Safe Delivery CBT by every driver.