RN Clinical Coordinator - Hampton Roads Surgical Specialists

Riverside Health System•Newport News, VA

4d•$76,400 - $105,050•Onsite

About The Position

The RN Clinical Coordinator oversees day-to-day clinic schedules and clinical team member schedules to ensure appropriate practice coverage. The role is responsible for onboarding and training new clinical staff, providing updates to current staff, tracking clinical team members’ competencies and productivity, and conducting regular chart reviews. The coordinator supports accurate, compliant clinical care and maintains working knowledge of facility, DNV, state, and HIPAA requirements, including National Patient Safety Goals. The position establishes procedures for clinical emergencies and trains staff on those procedures. It also mentors and supports clinical staff, collaborates with physicians and managers, monitors departmental productivity, and works with management on process improvement and quality service.

Requirements

At least 1 year of RN experience (required).
Registered Nurse (RN) license from the Virginia Department of Health Professions upon hire (required).
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute upon hire (required).
For practices performing moderate sedation, department-specific skills include maintaining ACLS certification and yearly competency validation of moderate sedation procedures, airway management, and emergency management procedures.

Nice To Haves

Bachelor’s degree in Nursing (preferred).
At least 2 years in a medical office setting (preferred).
At least 1 year of leadership experience, such as charge nurse, team lead, or clinical coordinator (preferred).

Responsibilities

Oversee day-to-day clinic and clinical team schedules to ensure appropriate practice coverage.
Onboard and train new clinical staff and provide updates to current staff.
Track clinical team members’ competencies and productivity, and conduct regular chart reviews.
Ensure compliance and accuracy in clinical care, including charting, testing, and general medical care delivery.
Maintain working knowledge of facility, DNV, state, and HIPAA compliance requirements, including National Patient Safety Goals.
Establish clinical emergency procedures and train staff on emergency procedures.
Train and monitor clinical staff to ensure high customer service during clinic and follow-up responsibilities, including responding to patient calls according to practice guidelines.
Serve as a mentor and resource to clinical staff within the practice and associated service line.
Maintain professional relationships with medical staff and follow up promptly on requests and concerns.
Collaborate with physicians, managers, and clinical team members to meet patients’ specialized needs.
Monitor, support, and track departmental productivity, including flex hours and time off, to meet department needs.
Train and monitor clinical staff on procedures performed in the office.
Oversee department-specific competencies and skill validation.
Facilitate a work environment focused on performance improvement and high standards, and work with management to improve processes.
Demonstrate quality service behaviors that meet or exceed the needs of the practice, customers, coworkers, and others.