Assistant Manager, The Shops at Rockvale

Knitwell Group • Lancaster, PA

9d • Onsite

About The Position

The Assistant Manager drives daily operational and brand excellence throughout the store and guides the store team in delivering consistently positive customer experiences. Working closely with the store leadership team, the Assistant Manager helps achieve store goals, with a focus on coaching and leading on the sales floor, talent development, merchandising, and store performance. The role promotes an inclusive, welcoming environment and delivers a fashion-focused Lane Bryant experience that supports customer confidence and self-expression.

Requirements

• At least 6 months of specialty retail and management experience.
• High school diploma or equivalent.
• Strong communication, supervisory, and customer service skills.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Cultivate an inclusive and welcoming environment for associates and customers.
• Execute daily store operations, visual standards, and action plans.
• Drive store results by implementing Lane Bryant customer experience, incentive, and product knowledge strategies.
• Deliver a fashion-focused Lane Bryant experience for customers.
• Partner with the store leadership team to recruit, hire, and develop a diverse team of talent.
• Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
• Participate in company-sponsored community events and philanthropic initiatives.
• Coach and lead associates on the sales floor and contribute to talent development and store performance.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED