Assistant Manager

Visionworks • Clifton, NJ

3d

About The Position

A Visionworks Optical Supervisor/Assistant Manager leads by example and supports the business. The role models the Visionworks way and supervises the store when the General Manager is absent. The Assistant Manager supports the General Manager in achieving store financial goals through floor leadership, accountability, and coaching and development of associates, helping deliver a simple, human, and bold patient and customer journey.

Requirements

• High school diploma, GED, or equivalent experience.
• 1–5 years of supervisory experience.

Responsibilities

• Promote store profitability and achievement of sales goals by holding oneself and the team accountable for daily, weekly, and monthly targets.
• Role model and participate in every step of the patient/customer journey, and supervise and redirect associates in the exam lane and on the sales floor.
• Support the General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services, and ensuring patient and customer needs are met.
• Coach, motivate, and support associates in performing their roles excellently to deliver a flawless patient/customer experience.
• Use sound judgment to remove obstacles and resolve issues in the patient/customer experience in partnership with the General Manager.
• Execute broad operational activities to meet the store's financial and customer experience goals.

Benefits

• Vision coverage
• Paid parental leave
• Bereavement leave
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Exclusive employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED