Assistant Manager - Restaurant

TravelCenters of America•New Braunfels, TX

About The Position

The Assistant Restaurant General Manager assists the General Manager with restaurant operations and marketing. The role includes staffing, training and developing team members, supervising staff, and improving profitability. The Assistant Manager leads the team to meet company performance standards, deliver courteous and efficient customer service, provide quality food, and maintain a clean restaurant. The role also contributes to financial objectives through effective management of people, products, service, and facility processes, while following safety and operating standards and company guidance on vendor relationships. The Assistant Manager may perform duties of any hourly associate as needed.

Requirements

  • High school diploma or GED.
  • Good verbal and written communication skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Proficiency in Microsoft Office.
  • Operational understanding of POS software.

Nice To Haves

  • Supervisory experience in the full-service restaurant industry.

Responsibilities

  • Lead and inspire the team to meet or exceed company performance standards and improve restaurant performance.
  • Build a trusting environment for feedback from team members and guests; coach and manage staff performance according to company policy.
  • Serve customers courteously, quickly, and efficiently with a positive and enthusiastic attitude.
  • Ensure guests receive quality food and a clean restaurant environment.
  • Recruit, hire, train, and retain high-quality team members in accordance with company guidelines, and foster a culture of respect and recognition.
  • Help achieve financial objectives through effective management of people, products, service, and facility processes, with attention to revenue and profit.
  • Follow safety and operating standards and company guidelines for vendor relationships.
  • Perform the duties of an hourly associate when necessary.

Benefits

  • Competitive wages and annual bonus opportunity.
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Growth and advancement opportunities with company-paid training.
  • Relocation assistance; relocation is not required.
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