Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Jefferson Township, OH

About The Position

At Love’s, the Restaurant Assistant Manager helps ensure the smooth and efficient operation of the restaurant. The role assists in leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. Responsibilities include supporting restaurant operations, maintaining a safe and clean facility, managing inventory and food preparation, assisting with scheduling and reporting, and working with the Restaurant Manager on talent acquisition.

Requirements

  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • At least 1 year of restaurant management experience.
  • At least 1 year managing operations with an annual sales volume of $1 million or more.
  • At least 1 year working with budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills, including managing operations and employee-vehicle deployment to ensure customer satisfaction.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance and adherence to food safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with the team to prepare and package customer orders in a timely manner to meet customer service expectations.
  • Understand financial reporting, including analyzing profit and loss statements, and make changes to capture opportunities.
  • Collaborate with the Restaurant Manager on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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