Assistant Manager of Store Operations

Hy-Vee•Eagan, MN

About The Position

The Assistant Manager Store Operations supervises and coordinates employee activities, ensures customer needs are met, and supports the store’s operations and profitability. The role promotes a friendly, customer-focused atmosphere and upholds Hy-Vee’s values of honesty, integrity, respect, and care for customers and employees. The assistant manager oversees employee training and performance, handles employee issues, supports staffing and scheduling, and may recruit and interview applicants. The position helps manage merchandise ordering, pricing, promotions, displays, product quality and availability, customer service standards, accounting procedures, sanitation, maintenance, safety, and compliance with company policies and applicable laws. It also assists throughout the store as needed and works with department heads on staffing, purchasing, and merchandising. The position reports to the District Store Director and Store Manager. It has supervisory responsibilities and authority to recommend and approve certain employee actions. The role involves daily contact with customers, employees, suppliers and vendors, and the general public, with occasional contact with regulatory agencies. It is a fast-paced position exposed to dust, noise, temperature extremes, equipment movement hazards, electrical shock risks, and chemicals and solvents. The anticipated annual starting wage is $56,680 to $79,300, depending on experience. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
One or more years of retail experience, including performing Assistant Manager duties.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview for basic information, guide people by providing basic direction, and follow technical manuals.
Ability to perform medium physical work, including exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Vision sufficient for near and far distances, depth perception, color vision, and field of vision, with or without correction.
Successful completion of a pre-employment drug screen.

Nice To Haves

Pursue retail educational opportunities and continuing education whenever possible.

Responsibilities

Supervise and coordinate employee activities and ensure customer needs are met.
Promote a friendly atmosphere and provide prompt, courteous, and efficient customer service.
Oversee employee training, address employee issues, and coordinate disciplinary procedures when needed.
Assist with recruiting, interviewing, orientation, employee motivation, and performance evaluations.
Assist management with pricing, promotional displays, merchandise ordering, product quality, and inventory quantities.
Ensure customer service, employee relations, and departmental profitability standards are met.
Ensure compliance with store accounting procedures and report potential problems.
Oversee building and grounds maintenance, sanitation, and cleanliness.
Use and understand store hardware and software technology.
Assist with forecasting and reviewing labor schedules.
Train and enforce safety procedures, complete customer accident and employee injury reports, and assign duties in accordance with restrictions.
Coordinate employee compliance with policies, laws, security, sales, and record-keeping procedures.
Replenish shelf products and design and construct displays.
Help resolve employee problems affecting job duties, productivity, and adherence to procedures.
Stay current with market trends and provide ongoing education about company and store policies, procedures, and duties.
Recommend merchandise assortment and shelf-allocation changes.
Work with department heads on schedules, labor issues, purchasing, and merchandising.
Assist in all areas of the store and perform other job-related duties and special projects as needed.
Handle cash registers and sell or issue merchandise to authorized personnel.